Complaints Policy

We welcome feedback and handle complaints through a clear and fair process.

How to submit a complaint

Send your complaint by email or post with your name, contact details, and a summary of the concern.

We aim to acknowledge complaints within 5 working days and provide a substantive response within 15 working days where possible.

If you are dissatisfied with the outcome, you may request internal escalation for a further review.

Email: business@drainflushing.world
Phone: +44 20 8292 4929
Address: 56 Muswell Hill, London N10 3ST, United Kingdom